Field service management (FSM) software is designed to help businesses efficiently manage and coordinate their field service operations. The software provides tools and functionalities to streamline various tasks involved in field service management, such as scheduling, dispatching, work order management, tracking, reporting, and customer communication.
Field service software is commonly used by businesses with service technicians providing in-home and mobile appointments, such as HVAC (heating, ventilation, and air conditioning), telecommunications, plumbers, electricians, construction, and repair services.
Key features of field service management software include
With online project management capabilities, field service software can help businesses plan multiple jobs and assign employee tasks. FSM software helps keep track of which stage of the project you are on, add details, and mark ‘completed’ to finished tasks for easy organization.
Create a timeline or use the calendar view to plan due dates, estimate hours, and project completion time for tasks and projects. Assign tasks and duties to employees, inform them about upcoming projects and the expected completion date, and send notifications to remind them of due dates.
Use field service software to track your equipment and see what has been assigned to different jobs to ensure efficient use of resources. Set reminders to check inventory balances and re-order materials, so you’re never without the tools for the job.
Store client information, including contact details, billing details, and personal notes, and create a database for all suppliers and subcontractors used on job sites to make accessing information easier.
MarketBox is the first appointment scheduling tool specifically designed for businesses offering in-home and mobile services. The mobile-first approach makes it the perfect solution for companies looking for a field service management system, as the software takes the hard work out of scheduling people and appointments across multiple locations.
MarketBox features include
If you are looking for field service management software for your business, MarketBox can help. Our fully scalable solution takes the stress out of managing your business, giving you more time to focus on what’s important. Book a 1-on-1 demo today to discover how MarketBox can help you grow.
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