Smart Clusters works with your tech stack

Embedded Smart Clusters is a flexible API-driven solution for Vertical SaaS platforms and Enterprise field service businesses looking to seamlessly integrate advanced scheduling and route optimization tools into their product or third-party system.

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MarketBox Smart Clusters Eco Friendly Times
46%
Average increase in
appointments per day
63%
Reduction in
provider drive time
1.5hrs
Saved in dispatch
work per day
42kg
Reduction in CO₂ per
provider per week

A smarter approach to scheduling and routing


What makes Marketbox different?
 We've taken our Smart Clusters technology and algorithms to develop powerful tools that solve actual business problems related to complex scheduling and route optimization needs. We've done the heavy lifting - no need to hire consultants and data scientists to build out costly and complex solutions for your organization.

We are pleased to offer our innovative technology as an embedded solution to Enterprises and SaaS software companies that are looking to optimize routes and bookings within their own company, or for their SaaS clients.


Explore Benefits

Smart Clusters for Client Self-Booking

Fully automate your online booking by offering optimized times to clients. Give your clients what they want and see your bookings soar, all while ensuring your routes remain optimized.

Our highly configurable and flexible online booking solution truly sets us apart. From booking single or recurring appointments, allowing clients to select a specific service provider, or simply auto-assigning based on a set of parameters, we’ve got you covered regardless of your business model.

MarketBox Smart Clusters Provider Calendar
MarketBox Smart Clusters Scheduling

Smart Clusters for Dispatchers

Cut each Dispatcher task from 10 minutes to ~30 seconds with our Dispatcher Tools. We empower Dispatchers to quickly make the optimal scheduling choices across service providers or trucks.

Borders are no barrier for us - our clients span time zones and countries, making us an ideal partner for multi-state and international enterprises.

Smart Clusters for Route Planning

 *available as an add-on to our Professional or Enterprise plans

Our Route Planning tool is powerful for organizations that have hundreds or thousands of clients that need to be assigned to a truck or technician all at once, and also require providing each client with a specific time or time window in advance.

Our Smart Clusters algorithms can consider a wide variety of data points as part of the optimization process, including geo regions, traffic patterns, existing appointments, technician skill sets, service length, and more. Route planners have the option to accept all suggestions or modify as required.
Quickly reassign a provider/truck’s clients if they call in sick for a shift
Suggest schedule optimizations to make an existing book of appointments more efficient
Ensure clients self-book optimized time slots only (factoring in traffic patterns, existing appointments, and more)
Suggest or assign waitlist clients to a new employee’s schedule or to their additional availability
Display the top waitlist clients to fit into a newly available time slot
View client requests outside of geo-boundaries and suggest
CO2 tracking to facilitate ESG requirements

How to work with MarketBox and Smart Clusters

1. Meet with one of our Solutions Specialists to select the Tools that will best solve your organization’s pain points

2. Add customizations or modifications (many enterprises can use our tools out of the box, without customizations required)

3. Integrate with your existing CRM, ERP, or custom technology stack (we ensure that the optimizations and data produced from our tools flow seamlessly into your main system)

MarketBox's AI/ML models continuously learn from a wide variety of data sets and parameters to ensure results continue to be enhanced and optimized into the future.

Solutions we thrive with

If you require services to be performed at specific times or in specific time windows for each client, we ensure your routes will still be optimized.

Most route optimization systems neglect the client aspect - we don’t. We believe that happy clients lead to better business outcomes - decreasing churn and increasing your profits. All while helping the environment.

Don’t see your specific use case? Reach out and we’d love to discuss and see how we can help. Some of our most popular tools are developed from conversations with clients.

For Vertical SaaS

Best suited for: Vertical SaaS in field service management, home healthcare and scheduling systems requiring mobile appointment functionality

Smart Clusters makes it easy for you to power up your product, broaden your offerings and gain a competitive industry edge.

Embed Smart Clusters into your product and unlock a ready-to-use white-labelled scheduling and route optimization solution to:

Expand your product's offerings, increase stickiness and user engagement
Increase your revenue streams with resell opportunities
Reduce development costs and load on your engineering team
Fit in more bookings, and cut down on scheduling gaps and idle time
Improve provider wellbeing (less burnout, higher earnings)
Reduce fuel consumption, lower carbon emissions and minimize environmental impact

For Enterprise Home and Field Service Businesses

Best suited for: Field service management, home healthcare and in-home lesson providers

Embedded Smart Clusters for home and field service businesses is the fastest way to incorporate sophisticated scheduling and route optimization functionalities into your custom system, without the hassle of migrating from your existing scheduling app, database or ERP.

CASE STUDY

How a nationwide
mobile car detailing service used Smart Clusters to boost appointments by 46% with existing workforce

Explore Case Study→

Frequently Asked Questions

What is Smart Clusters?

Smart Clusters is an innovative scheduling, routing and dispatch solution that analyzes and processes complex provider schedules, real-time traffic, and nearby appointments to suggest AI-powered time slots.

Smart Clusters can be embedded into your existing tools including your online booking engine or dispatcher tools.

How can I start using Smart Clusters?

1. Embedded Smart Clusters can be used as a standalone feature and integrated into your product, or third party/custom system via API. Contact us→


2. For businesses looking to leverage MarketBox as an all-in-one scheduling and route optimization solution, Smart Clusters is included in all Pro and Enterprise plans.  
See Pricing Plans→

My business manages bookings manually via a dispatch team, can I still use Smart Clusters?

Yes! Smart Clusters can be used by businesses that prefer to manually manage bookings, and keep tools and processes internal.

When your dispatch team makes appointments on behalf of clients via phone or email, Smart Clusters does the heavylifting, and simplifies the process by displaying the most optimal time slots with efficient routes, allowing dispatchers to optimally plan, schedule and assign routes, faster.

Ready to power up your product with Smart Clusters?

Book a time to chat Smart Clusters