Customizable Online Booking Software: Why Branding Matters (MarketBox feature insight)

What is MarketBox? 

MarketBox is the first appointment-scheduling software specifically designed for businesses offering in-home and mobile services. The software makes it easy for consumers to self-book and pay online and for companies of all sizes to manage provider logistics, payment processing, and general business admin.

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How does the MarketBox booking flow work? 

Every feature, layout option, and step in the MarketBox booking flow has been thoughtfully designed to provide the best user experience for your customers and help you capture more sales. 

The intuitive booking process — from selecting a service to picking a provider and a time and paying online — helps to reduce cart abandonment. While the highly customizable interface can be completely personalized to match your branding and provide a seamless transition from your website to your booking platform. 

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What customization options does the MarketBox online booking flow have? 

With MarketBox, you have complete control over how and where you offer your services.

To customize the look of your booking flow, log in to your account and select "Booking Flow" > "Customize". Here you can personalize

• your company logo 
• the header image & background overlay color
• image transparency (highly requested) 

• button colors
• headings
• fonts & text sizing (highly requested)

• title tags 
• booking URL 
• display style for your services (list style vs. card style)

• category display (whether all categories are open, all are collapsed, or the first is open and the rest are collapsed by default)
• the message displayed if no provider is available in the customer's chosen location 

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Why does branding your online booking experience matter?

Personalizing your online booking flow to match your company's branding is an important part of creating a booking experience your customers trust. If you take them from your perfectly curated website to a booking system that looks completely different, you risk losing one-fifth of your would-be customers who think they've ended up on a suspicious site. 

To learn more about MarketBox and how it can help increase sales for your business, book a personalized platform walkthrough with an expert.

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