MarketBox is appointment scheduling software specially designed for businesses offering in-home and mobile services.
We simplify the online booking and payment process for consumers, while enabling businesses to easily manage provider schedules, route them to their service areas, and handle payment processing.
Yes, the MarketBox app is available on all plans and can be found on both the App Store and Google Play Store.
The MarketBox app lets providers track hours, clock-in for jobs, edit availability and travel zones, manage their profile, accept or decline jobs, and more on the move. To learn more, head over to our mobile app feature page.
MarketBox is the perfect solution for businesses of all shapes and sizes. The platform can be tailored to suit your businesses operating model, size, and selling preferences, and is designed to grow with you.
(Our AWS server-less architecture allows MarketBox to scale indefinitely, so you'll never outgrow the platform.)
"Provider agnostic" booking (where customers are automatically matched with a provider) is the default booking option, but you can turn this off to allow customers to choose who performs their chosen service.
With the default turned off, when a customer enters their location and selects the service(s) they want to book, the system will display a filtered list of providers, whose skills, location, and availabilty match the customer's requirements.
Your MarketBox subscription includes a variety of support options, so you're never left on your own. If you can't find an answer in our Help Center, a member of our team is always available to answer platform questions and help you find solutions.
In addition, we offer an onboarding process when you sign up, and have detailed user guides for both administrators and service providers that walk you through the MarketBox settings.
Currently, MarketBox works across the English-speaking world, including the U.S., Canada, Australia, and the U.K.
In short, no! If you do have a website you can add a link to your MarketBox online booking flow anywhere on the site, but it works just as well as a stand-alone web presence or linked in your social media profiles.
You can also customize your booking flow to match your business's branding, so however they get to the page, your customers will know exactly who they're booking with.
Yes! Whether you operate within a 1 mile radius or across continents, MarketBox can support you every step of the way.
For international businesses, the ability to set prices in multiple currencies means customers are always shown the right price for their location. And with the software's intelligent scheduling and SmartMatching functionality, you only need one booking link for your entire business as MarketBox only ever shows customers the available providers in their area.
Nope. We charge month-to-month, so you're never tied into a contract. If you ever decide that MarketBox isn't a good fit, just give us 30 days' notice.
Of course! Please fill out our demo form here and choose the time and date that works for your schedule.
We pride ourselves on a quick ramp up time so that you can start growing your business ASAP. Depending on the level of complexity and customizations, we can have you set up in as little as 24 hours after signup.
Yes, that's not a problem. We'll help you transfer your existing customer data over to MarketBox without the need for a tech team or IT department. As setup is quick and simple, you'll be up and running in no time.
MarketBox utilizes an AWS serverless architecture which allows us to meet the security requirements of even the most security-sensitive organizations. We leverage AWS data encryption, security compliance, monitoring, logging, identity and access control, penetration testing and DDoS mitigation to ensure that all data and operations are secure and available 24/7.
All of them! MarketBox integrates with all video conferencing software including Zoom, Lessonspace, Microsoft Teams, Google Meet, and Skype.
Yes, MarketBox processes payments using Stripe to keep payments and card details secure.
Talk to us to learn more about the different payment options available, including our popular cashless tipping feature.
Absolutely! MarketBox's flexible online booking system lets you sell any combination of one-off appointments, recurring sessions, or packages to meet the needs of your business and its customers.
While the platform is designed primarily for organizing mobile appointments, you can also offer virtual services or appointments at a fixed location to diversify your revenue streams.
Yes. Clients can receive email and text confirmations and reminders at no extra cost. Service providers can also opt to receive daily agenda emails with their schedules for the day.
Yes! MarketBox integrates with Zapier, allowing you to connect your account to thousands of other apps.
If you don't see the integration you're looking for, we're happy to work with you to get it set up.
Yes, if you don't want to let customers self-book, keep your booking URL to yourself and use it to book on behalf of your customers.
That being said, online booking is the number one preferred way to book service appointments and one of the key features customers look for when choosing a new service business. It's also an easy way to cut down on admin, so we encourage you to try letting your customers book themselves too. (Don't worry, the booking flow is super easy to use!)
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa.
Unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa.
Perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium aperiam, eaque ipsa.