MarketBox FAQs

Of course! Please fill out this short form and we'll be in touch shortly to arrange a time that's convenient for you.

We pride ourselves on a quick ramp up time so that you can start growing your business ASAP. Depending on the level of complexity and customizations, we can have you set up in as little as 24 hours after signup.

Yes, that's not a problem. We'll help you transfer your existing customer data over to MarketBox without the need for a tech team or IT department. As setup is quick and simple, you'll be up and running in no time.

No, MarketBox is a cloud-based platform as a service (PaaS) so there's no install necessary. You can access MarketBox through your browser (we recommend using Chrome) or via our iPhone and Android apps.

Switching plans is as easy as letting us know! All our plans can be scaled to accommodate unlimited users, but if you decide you want a different set of features, just get in touch.

MarketBox utilizes an AWS serverless architecture which allows us to meet the security requirements of even the most security-sensitive organizations. We leverage AWS data encryption, security compliance, monitoring, logging, identity and access control, penetration testing and DDoS mitigation to ensure that all data and operations are secure and available 24/7.

All of them! MarketBox integrates with all video conferencing software including Zoom, Lessonspace, Microsoft Teams, Google Meet, and Skype.

Yes, MarketBox processes payments using Stripe to keep payments and card details secure.

Absolutely! MarketBox's eCommerce Online Booking System lets you offer one-off appointments, recurring sessions, and even packages to meet the needs of your business and its customers.

You can also offer virtual, mobile, and fixed location appointments (or a combination of all three) to diversify your revenue streams.

Yes. Clients can receive email and text confirmations and reminders at no extra cost. Service providers can also opt to receive daily agenda emails with their schedules for the day.

Yes! MarketBox integrates with other software solutions and if we don't have an integration set up already with the application of your choice, we're happy to work with you to get it set up.

Yes, MarketBox can be used to schedule bookings publicly or privately. That being said, we encourage you to experiment with making available times public and automating the booking process to not only cut down on admin costs, but make your customers happier! Online booking is the number one preferred way to book service appointments and one of the key features customers look for when choosing providers.