Home Healthcare Software

Everything you need to schedule home healthcare appointments

Trust MarketBox to help you automatically match and schedule healthcare staff to patients to reduce downtime and maximize patient care.

55,000 +

appointments booked

32+ hours

saved monthly

2,500 +

employees scheduled

Say goodbye to scheduling headaches

Online Booking

Schedule visits online, 24/7

Let patients or their loved ones choose the time, the location, and the healthcare provider and get appointments confirmed instantly.

Offer one-off, recurring, or packages of appointments

Automatically filter providers by skills, location, & availability

Advertise your services anywhere with a custom branded booking page

Example of MarketBox booking flow showing provider filters

Example of MarketBox travel zones used to easily schedule mobile employees

Provider Scheduling

Minimize wasted travel time

Organize healthcare staff according to their travel zones and assign booking requests automatically.

Establish market dominance by controlling when & where your team operates

Eliminate double bookings, scheduling errors, & delays

Share automated daily schedule reminders via email & the mobile app

Online Payments

Accept secure payments online

Go cashless with service payments via Stripe.

Accept all major credit & debit cards

Process additional charges & upsells in the platform

Automate invoicing & never chase another late payment

Example of MarketBox booking flow interface, showing the appointment time/date selector and order summary

Power your home healthcare business with MarketBox

Reduce last-minute cancellations
by automating reminders to patients via email
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Create more repeat customers
with recurring appointments, custom packages, & personalized offers

Access patient information on the go
with our user-friendly mobile app

Eliminate admin headaches
by automating bookings, rescheduling, invoices, payments & more

Promote services anywhere
on social media or your website with your shareable booking page

Customize your booking experience
to match the services you sell

Easily schedule...

Home Healthcare Software FAQ

Can my patient choose who performs their service?

Absolutely! You can turn off provider agnostic booking and enable clients to select their service provider from the available options in their area in your MarketBox settings.

Can my patients's family book services on their behalf?

Yes, they can create an account for the client and do the booking, or create their own account and add the client's name in the booking notes.

Can I connect MarketBox to my practice management system, CRM, or other industry system?

Yes, MarketBox integrates with Zapier, enabling you to connect your MarketBox account to thousands of other apps and automate the flow of data between your systems. For custom solutions reach out to the team to discuss your options.

I need to collect additional information from patients during booking, is that possible?

If you need to collect additional information from clients (or their loved ones), you have three options:
1. Make it mandatory to fill out the client notes box during the booking flow and customize the prompt to request the necessary information.
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2. Use MarketBox's Zapier integration to trigger a client onboarding workflow or form request email to be sent once their booking is confirmed.
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3. Create a custom MarketBox email template for all new orders that include a questionaire to gather more informaiton.

Is there a mobile app?

There sure is! The MarketBox provider mobile app enables your staff to access schedules, manage availability and travel zones, or edit their profile on the go.

If you have enabled the provider confirmation feature, providers can also accept or decline booking requests via the app too.

Can patients book more than one service at a time during the same appointment?

Yes, you can turn on the ability to book multiple services during one appointment in your MarketBox settings.

MarketBox Home Health Care Software FAQ

How does MarketBox keep patient data private and secure?

Three words: AWS serverless architecture.

MarketBox leverages AWS data encryption, monitoring, logging, security compliance, identity and access control, DDoS mitigation, and penetration testing to ensure the security of all data and operations.

Rest assured, MarketBox can meet the security requirements of even the most security-sensitive organizations!

Is MarketBox HIPAA compliant?

MarketBox is HIPAA compliant which means your patients' personal health information will be protected.

Can I import existing patient data?

Absolutely! MarketBox integrates with other software solutions, so you can easily transfer existing patient data to our platform. If we don't have an integration set up already with the application of your choice, we're happy to work with you to get it integrated.

Do I need to be a licensed health practitioner to use MarketBox?

No, you do not need to be a licensed practitioner to use the MarketBox platform. You are, however, encouraged to show your practitioner license to patients if they ask for it.

Your providers also have the opportunity to display skills and qualifications to potential clients during the booking process (if desired) via Employee Profiles.