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What is Spa Software? | MarketBox

What is Spa Booking Software?

Spa online booking software helps spa owners run their businesses by streamlining and automating operations. The software is suitable for all types of spas, wellness centers, and skin clinics — even those offering in-home spa appointments. 

Spa booking software enables businesses to track and manage appointments, provide a seamless checkout experience with integrated online payments, schedule staff, track inventory, and of course, allow clients to book appointments online. 

6 Key Benefits of Spa Booking Software

#1. Flexible online booking options 

Spa online booking software allows clients to schedule spa appointments online in their own time. The software also lets clients view and manage upcoming appointments via their client account to reduce the number of support requests your office receives. 

Most spa online booking software supports flexible booking options that can help you increase sales, such as packages, recurring bookings, and promo codes

Online booking is the preferred booking method of more than 70% of customers, and many spas experience an increase in bookings after implementing this easy and convenient booking system. 

#2. Straightforward staff management tools

Another benefit of spa booking software is that it makes managing employees simpler. With an all-in-one spa software, you can easily create and share employee schedules, manage vacation requests, track hours, and simplify payroll

For spas offering in-home and mobile services, spa software like MarketBox takes the stress out of scheduling employees across multiple locations and makes it easier to operate a mobile business. 

#3. In-built payment processing & invoice capabilities 

Most spa booking software has in-built payment processing and invoicing capabilities, enabling customers to pay for services online. Digital payments are a fast and secure way to get paid for spa services and are the most convenient payment method for your customers. 

Spa online booking software allows you to take payments instantly or store client payment information to be charged once the service is complete. Invoices are generated automatically, and because you get paid instantly, you never have to worry about late payments again. 

#4. Automated marketing options 

Spa booking software is useful for increasing sales because it enables you to automate your client communications. When clients book online, you can collect their email addresses and use them to create email lists to send targeted marketing emails about upcoming sales and promotions. Spa software like MarketBox also has a waitlist feature, so you can collect details from potential future clients and use it to fill last-minute spots in schedules or influence your hiring decisions. 

In addition, the software makes it easy to track who hasn’t booked in a while, enabling you to send offers to reengage clients and prevent churn

#5. Custom client databases

Spa online booking software has an inbuilt CRM that lets you save clients’ personal and contact information in one place. The software records the services they have had, their billing information, and client notes, so you can provide a personalized experience every time. 

#6. Automatic appointment reminder alerts

One of the most valuable features of spa software is automatic appointment reminders. Appointment reminders have been shown to reduce no-shows by up to 85%; automating them reduces admin and ensures they always go out on time. 

What makes MarketBox the best spa booking software

MarketBox is the first appointment management software designed for businesses offering in-home and mobile appointments. The all-in-one platform makes managing your spa as stress-free as visiting it!

#1. Advanced filtering options make booking easier 

With the MarketBox booking system, clients only ever see the service providers available in their chosen location. The booking flow filters providers based on travel zones, availability, and skills to ensure a perfect customer-provider fit every time. 

#2. The online booking system is fully customizable 

MarketBox’s online booking flow can be customized to match your spa’s branding, providing a seamless transition from your website to your booking system. In addition, the platform can be configured to support how you want to sell and offer services. Options include 

#3. You can offer package deals and gift certificates to boost sales

The flexibility of the software means it’s just as easy to schedule a single appointment as it is to book recurring sessions, and if you offer package deals, then MarketBox can take care of that too. The software also supports promo codes to help you attract new customers, run promotions, and reengage your clients. 

#4. The all-in-one platform eliminates the need for additional invoicing software

MarketBox integrates with Stripe to take secure payments on-platform so your customers can pay for services and tip providers online. The additional charge feature also lets you capture additional revenue and take advantage of upselling opportunities by charging the client’s card on file. 

If you are looking for spa booking software for your business, MarketBox can help. Our fully scalable solution takes the stress out of managing your business, giving you more time to focus on what’s important. Book a 1-on-1 demo today to discover how MarketBox can help you grow.

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