Back to Blog
What is Janitorial Software? | MarketBox

What is Janitorial Software?

Janitorial software is a specialized software designed to streamline and manage various aspects of janitorial or cleaning services. It is specifically developed to assist janitorial companies, cleaning contractors, or facility management teams in effectively managing their business.

By leveraging janitorial software, cleaning companies can streamline their operations, improve productivity, enhance customer service, and effectively manage their resources. It helps automate administrative tasks, reduce paperwork, and increase overall efficiency in the janitorial service industry.

Janitorial software features 

  • Scheduling and work order management — This feature allows users to create and manage cleaning schedules, assign tasks to specific employees or teams, and track the progress of work orders. It helps optimize workflow and ensures timely completion of tasks.
  • Customer and contact management — Janitorial software often includes a database to store and manage customer information, such as contact details, service preferences, and cleaning requirements. It facilitates effective communication and allows for easy access to customer records.
  • Inventory and supplies management — This feature helps janitorial services track and manage cleaning supplies, equipment, and inventory levels. It ensures that necessary items are available when needed and allows for better control of costs and stock management.
  • Time and attendance tracking — Janitorial software may include features to monitor employee attendance, track work hours, and manage payroll calculations. The software streamlines timekeeping processes and simplifies payroll management.
  • Quality control and inspections — Some janitorial software provides tools to conduct inspections, create checklists, and document quality control measures. It helps ensure service standards are met and provides a systematic approach to monitoring and addressing cleaning performance.
  • Billing and invoicing — This janitorial software feature enables the creation and management of invoices for customers, including the ability to generate and send invoices, track payments, and manage billing cycles. It streamlines financial processes and improves efficiency.
  • Reporting and analytics — Janitorial software often offers reporting capabilities, allowing users to generate reports related to work orders, employee performance, customer feedback, and financial data. These reports provide valuable insights for decision-making and performance evaluation.

Key benefits of janitorial software 

Custom Client Database

Janitorial software stores all your clients’ important data in one easily accessible place with a custom client database. Organize contact information, billing addresses, specific requests, and project notes into a filing system that makes sense to you and your employees. 

In-built finance tracking 

Janitorial software’s in-built billing and invoice capabilities help businesses take charge of the company finances. Track upcoming expenses, create and send client invoices, process payments, and set automated alerts for overdue bills. 

Online booking options 

Introduce flexibility to your booking process with the software’s online booking calendar. Allow clients to schedule their own appointments at a time that suits them, and with real-time availability updates, you don’t have to worry about double bookings. You can even set individual availability for employees, so clients get the service they’re after every time.

Automated appointment reminders 

Avoid unexpected downtime and missed appointments with automated appointment alerts. Send email and text message alerts about upcoming appointments, changes to the schedule, regularly scheduled maintenance, or travel-related delays. 

Online scheduling options 

Janitorial software lets you easily schedule employees for upcoming jobs and ensure everyone knows when and where to be with the accompanying app. Allow employees to submit time-off requests, log hours, and manage jobs easily within the platform. 

Digital project management tools

With janitorial software, project managing gets a whole lot easier. Review and plan current or upcoming projects, make notes, receive real-time progress updates, set timelines, and send notes or reminders to employees in the field through the app. 

What makes MarketBox the best janitorial software 

MarketBox is the first appointment-scheduling software created specifically for businesses offering in-home and mobile services. With the platform’s powerful business management tools, you can spend less time on admin and more time providing superior services to your clients. 

Online booking is optimized for mobile workforces

The powerful software allows you to assign travel zones to employees so clients can book the nearest janitor to them. With the ability to optimize travel routes, MarketBox helps your mobile workforce deliver a fast and efficient service every time. And, with automated appointment reminders as standard, you can be confident that clients will be there to give you access when you arrive. 

It streamlines scheduling 

When it comes to managing a mobile workforce, MarketBox stands head and shoulders above the competition. The in-built scheduling and project management features across the desktop and mobile app make it easy to assign jobs, dispatch crews, optimize travel routes, and receive real-time updates wherever you’re working.

You can offer package deals and repeat bookings

The software’s online booking calendar allows clients to schedule appointments in their own time and features real-time availability updates to prevent double booking. The flexibility of the software means it’s just as easy to book a single appointment as it is to schedule a recurring service or purchase a package, offering your clients the convenience of booking multiple appointments in one go.

It makes handling your business's finances easier

Once the job is done, the software’s integrated finance features make invoicing clients, processing payments, managing payroll, and tracking outgoings simple and straightforward. With the mobile app, staff members can mark the job as completed, and the software automatically logs their hours, eliminating the need for individual timesheets.

If you are looking for janitorial software for your business, MarketBox can help. Our fully scalable solution takes the stress out of managing your business, giving you more time to focus on what’s important.

Book a 1-on-1 demo today to discover how MarketBox can help you wipe away the competition.

Read Next

14 features to look for in scheduling software for service businesses | MarketBox
12 ways to increase your sales with MarketBox
Stay up to date with the latest news, tips and resources .

More from the Blog

How to Handle Customer Complaints in Your Med Spa | MarketBox

How to Handle Customer Complaints in Your Med Spa

Learn how to handle customer complaints in your med spa

Read Story
12 Ways to Stop Clients Cancelling Medical Appointments | MarketBox
Sales & Online Booking

12 Ways to Stop Clients Cancelling Medical Appointments

Find how to stop clients canceling medical appointments in your healthcare practice

Read Story
How to Find the Best EHR Software | MarketBox
Software Buying Guides

How to Find the Best EHR Software

Discover the features to look for and the factors to consider when comparing EHR software

Read Story