How to Schedule Providers for Pest Control Appointments

One of the hardest tasks to get right for pest control companies is scheduling. With employees going here, there, and everywhere for appointments, it can be incredibly challenging to stay on top of. 

Luckily, there’s an easy way to schedule providers for pest control appointments. Here’s how…

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How to schedule providers for pest control appointments in 3 steps 

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1. Determine each provider's availability — depending on how flexible your working hours are, this could differ by day.
2. Identify how far each pest controller is willing to travel for appointments — again, this might differ for each day, or they might prefer to work in specific areas on certain days.
3. Input both pieces of information into MarketBox, the scheduling software built for mobile appointments, and put your scheduling on autopilot.

With MarketBox, you can create unlimited travel zones and assign unique availability to each zone to control when and where your team works. Suppose your pest controllers work as independent contractors under the umbrella of your exterminator business. In that case, you can even let them create and manage their own availability and travel zones for more control. 

The MarketBox online booking system uses these travel zones to filter providers according to the customer’s criteria. They choose the service type and location, and the platform automatically matches them with the best fit. (Alternatively, you can allow customers to select their own providers for more control over the booking experience.) Either way, once the booking is confirmed, the new job is automatically added to the provider’s schedule, and both parties are notified. 

For independent contractors, you can turn on the provider confirmation feature which lets the provider accept or decline job requests as they come in. If the chosen provider doesn’t accept or respond within your specified time frame, the job request is sent out to up to 10 other pest controllers with matching criteria so you never miss out on a sale. 

If changes happen to scheduled bookings, MarketBox automatically updates both the provider and customer, so your team doesn’t have to spend time manually phoning around every time. 

To learn more about how MarketBox can handle your pest control business’s booking, scheduling, and payments, book a demo with one of our experts. 

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6 ways pest control software makes organizing pest control services easier 

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1. Scheduling software for pest control services allows customers to book online and automates provider scheduling for fast, accurate responses and less admin. 
2. MarketBox automatically filters exterminators based on travel zones and availability for the perfect customer-provider match every time. 
3. Pest control software optimizes travel routes to reduce travel time between appointments.
4. Pest control scheduling software eliminates the need to sort through spreadsheets to assign new job requests and ensures jobs are given to the right providers. 
5. Scheduling software for exterminators makes creating and sharing schedules and communicating job updates with providers and customers easy. 
6. Pest control software helps you monitor provider performance by viewing data on acceptance rates, customer ratings, refunds issued, etc. 

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