Knowledge Base

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Logging In As A Provider

How to log in as a provider on the MarketBox mobile app and desktop site


After a MarketBox Admin or company admin has added you to the system, you should receive a welcome email informing you that a provider login has been created.

Using the Provider Mobile App

1. You should download the MarketBox Provider Mobile App to your mobile device

Android version available in the Google Play Store

https://play.google.com/store/apps/details?id=com.marketbox.provider.mobileapp

iOS version available in the Apple App Store

https://apps.apple.com/us/app/id1526782221

2. Once the app is installed, please login using your email address and your temporary password.

log into provider mobile app


3. Reset your password using the temporary password in the email.

Your temporary password expires in 7 days.

If you cannot access an Android or iOS device, you can still complete the same steps by visiting https://pro.gomarketbox.com to login with your temporary password.

After you’ve logged in the provider mobile app and changed your password, you should complete your profile.

Using the Desktop website

1. Visit this address: https://pro.gomarketbox.com/ to login with the temporary password provided in the email.

log in to desktop site as a provider

2. Reset your password using the temporary password in the email.

3. After changing the password, you must add an Address to complete your user profile.

You should then complete your provider profile.