Ratings & Reviews

Harness the power of social proof and let your customers plug your business across your booking flow

Grow revenue by building trust with new leads

Let your existing customers do the hard work of convincing new leads and use the power of referral to your advantage.

Display ratings and reviews from customers
Add trust features throughout the booking flow for maximum impact
Give potential customers a real insight into the business

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Opt-in or out of features for a custom experience

Whether you choose to display any of the MarketBox trust features is up to you.

Toggle on/off average response times and average provider acceptance rate
Choose to display or hide ratings and reviews
Display only the information you want to

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Automate your follow-up to gain more feedback

Appointment follow-up texts are automated, so you don't have to do a thing.

Collect feedback quickly and easily
Avoid spamming clients post appointment
Give clients the option to respond in their own time

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Find the right software for your team.

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Ratings & Reviews FAQs

I don't want to display ratings and reviews on my site; do I have to?

Not at all. Like our other trust features (provider bio, photos, skills, etc.), ratings and reviews are entirely optional. You can simply turn them on or off in your account settings.

I want to collect reviews but not display them; is that possible?

Yes! We understand not every business wants/needs to display reviews, but it's always helpful to hear from customers. You can still send out the follow-up message and receive feedback without it appearing on your website.

Still have unanswered questions? Get in touch

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