If a customer’s credit card information is expired, the admin will receive a notification via email that the transaction didn't go through.
There are 2 ways to update a credit card:
1) Customers can update their credit card information on their account
2) Admin can update a customer's credit account on their behalf
1) Customers can update their credit card information
1. Go To My Billing Info
![](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60ae9a98c51842024c47647c_1.jpeg)
2. Click Update Credit Card
![](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60ae9a9db033784e8345dca6_2.jpeg)
3. Enter Credit Card Information
![](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60ae9aa35dd36dc206210a8f_3.jpeg)
4. Click Save
![](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60ae9ab6b033784b1945de39_4.jpeg)
2) Admins can update on behalf of the customer
1. Go to Customers
![](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60b8e34963d7668c7283f110_1.jpeg)
2. Search by Name
![](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60b8e3508e70e05b08e41a2c_2.jpeg)
3. Click Credit Card
![](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60ae9adebd4068cea9d30224_7.jpeg)
4. Enter Credit Card Information
![](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60ae9ae4bba8f52a6c233841_8.jpeg)
5. Click Save
![](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60ae9aeaf9926c4a4c879b1e_9.jpeg)