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How To Reschedule An Appointment As An Admin?

How To Reschedule An Appointment As An Admin?

We have made it easy to quickly reschedule an appointment upon a client's request.

Note: If an appointment needs to be rescheduled, please keep in mind of the company’s cancellation policy as there may be a cancellation fee. 

How To Reschedule An Appointment:

1. Login as an Admin

2. Go to Bookings

MarketBox dashboard highlighting Bookings tab

3. Filter by Client, Provider, Type of Service, or Date

Bookings view with filter shown in MarketBox

4. Click Override

Bookings view in MarketBox platform

5. Select the Provider

Select provider in bookings in MarketBox

6. Select the Location

Location options in booking view in MarketBox

7. Change the date and time to the new appointment date

8. Click Save: The appointment will be rescheduled to the new date and time selected. Both the client and provider will receive an email notification.

Booking options in MarketBox in schedule appointment view