We have made it easy to quickly reschedule an appointment upon a client's request.
Note: If an appointment needs to be rescheduled, please keep in mind of the company’s cancellation policy as there may be a cancellation fee.
How To Reschedule An Appointment:
1. Login as an Admin
2. Go to Bookings
![MarketBox dashboard highlighting Bookings tab](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60b8e2bb5515ccf0c786fb15_1.jpeg)
3. Filter by Client, Provider, Type of Service, or Date
![Bookings view with filter shown in MarketBox](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60a6d4a4f689904a75a65b78_qElLJ_RtS6RhDGpwhp8mFO_ROzaffBYWrP2dxOjMiofX4XwJWPRiIT8_QNu7zXizeoNVMa96fY7249MAkMan25jiqowuBJbS3EPRy7MDDfK5xAYVjmsylKVB5HNa1aYt_EtrKXbq.jpeg)
4. Click Override
![Bookings view in MarketBox platform](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60a6d4ad93953840066343b4_JBASHq4vMSzYkKVTCkQJqfm12SqMxeR6cWPaJcEBklJhGiO2MCnjd1vGdwHtm1iz8drO5iIaHmLUpmvvwDKTobL6BIVemkoXV3xcyl0_8LFfd7wzjrdMaielpuma174eYoMsTKCq.jpeg)
5. Select the Provider
![Select provider in bookings in MarketBox](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60a6d4b8ea8196810f55e10e_clpsvT02D-9jXyydn9FARyOa9_tgWkakzUm17gZX68HImRM-5arnhoINy0PTJ7wkIoQIZFgsly1oSKgJM2Nmkey_f1_rNjT82hA_oCDnav5VESh8AUsmXzHJJ_Dr9apT7bz84JJD.png)
6. Select the Location
![Location options in booking view in MarketBox](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60a6d4c54ede2d359653c1a4_69fGfFuSzBqbQOslRhdnKL9fFfuF02PCK6t0Vr16EaXOw-X7dFgpJpG65-NY5MscBc2EZ1Md0bAxKtR9iN3qvmcdSQ6Ugx08Y9VKHjdTo6Yo2zVV_X-bOtY5LbFt4P_ZQb5bScvA.png)
7. Change the date and time to the new appointment date
8. Click Save: The appointment will be rescheduled to the new date and time selected. Both the client and provider will receive an email notification.
![Booking options in MarketBox in schedule appointment view](https://cdn.prod.website-files.com/5da8b2fccbc040b751526c69/60a6d4e42f45797596189e71_158PRln5OJkt702Y8qz0wlQgrvLJ8hCJOj0In8e3LEfn9rMSxeNRAnlpmiV_1cNLoBnT_mHuxEegHICwkuOVr_404l5KpzVPyxAkDmEr0Hx6JF2_MwDOhU35imL1fNEjMU2lHFAx.png)