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How to process refunds

How to process refunds in MarketBox as a company admin

1. Log in to your company admin account.

2. Navigate to Misc. Bookings (you may have to scroll down) on the left-hand navigation bar.

3. Select the Client you’re performing the refund for.

4. Select the Order (optional) you’re refunding.

5. Select the Service Type (optional).

6. Enter the Amount you’re refunding.

7. Toggle the Credit Amount switch On.

8. Select a previous charge to apply the refund to.

9. Include a brief description of why you’re performing the refund or add any pertinent information.

10. Click Save.