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How to Process Refunds

How to process refunds in MarketBox as a company admin

1. Log in to your company admin account.

2. Go to Orders

3. Click Apply Refund

4. Select the Order

5. Enter the Amount

6. Include a brief description of why you’re performing the refund or add any pertinent information.

Note: The Description is viewed by the customer in the Additional Explanation section of the refund confirmation email.

7. Click Save