Help Center

Get advice and help from our expert team

How to Add Additional Charges

How to Add Additional Charges to bookings

You can add additional charges to an appointment before or after it’s been completed.

1. Log in to your company admin account.

2. Navigate to Bookings on the left-hand navigation bar.

3. Locate the booking you want to add additional charges to (either under Future or Past).

4. Scroll to the right and click Arrived (please note: clicking this marks that the provider has arrived to the booking).

5. Click Record As Arrived.

6. Now, click ADD CHRG.

7. Enter the Amount for the additional charge and which Service or Product you’re adding it on to.

8. Enter any details related to the additional charge in the Notes section.

The customer will receive an SMS notifying them of the additional charge and the reason for it.