When a provider fails to arrive at their appointment, an admin can mark the appointment status of a provider as a No Show. The client can mark an appointment as a No Show if the provider fails to arrive at the appointment. Once the status is marked as a No Show, the admin can override the booking and reschedule for a new date.
Marking the No Show As an Admin
1. Login in to your Admin account
2. Go to Bookings
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3. Locate the booking (Under Past)
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4. Mark the appointment as No Show
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5. Override the booking to reschedule
Marking the No Show As a Client
1. Login in to your Client account
2. Go to Bookings
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3. Locate the booking (Under Past)
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4. Mark the appointment as No Show
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5. Contact the Admin to Reschedule the appointment
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