Help Center

On the Provider Mobile App

How to add a travel zone (circular)

1. Log in to your Provider Mobile App and on the My Profile tab, turn off Draw Travel Zone (if not already).
2. Press Save.
3. Navigate to Travel Zones (bottom-navigation bar) and press the + button.
4. Enter the Location Name, Address, etc. and set the Maximum Travel Radius (this will form the edge of your travel zone and can be changed from Kilometers to Miles depending on preference).
5. Press View Travel Zone to ensure the circular zone is accurate.
6. Press Save.

How to add a travel zone (drawn)

1. Log in to your Provider Mobile App and on the My Profile tab, turn on Draw Travel Zone (if not already).
2. Press Save.
3. Navigate to Travel Zones (bottom-navigation bar) and press the + button.
4. Enter the Location Name, Address, etc. and press Draw Travel Zones.
5. Touch the points on the map that will form the corners of your travel zone.
6. A purple box will appear in the shape of your chosen travel zone. If you're happy with result, press Add Region. Otherwise, press Clear and redo step 5.
7. Multiple travel zones can be added to one location. Once finished, press Save on the map.
8. Press Save again on the address page.

How to edit locations

1. Navigate to Travel Zones
2. Find the travel zone you want to edit and select the Edit icon (pen and paper icon)
3. Update the Travel Zone Name, Description, Address, or Drawn Travel Zone.
4. Press Save.
5. If you’d like to change the Travel Zone Type, you must do so in your Profile.

On the Desktop Site

How to add a travel zone (circular)

1. Log in to your Provider account and navigate to your Profile.
2. Under Travel Zone Type, ensure Circular Zone is selected.
3. Press Save.
4. On the Left-Navbar, go to My Locations and click Add.
5. Input a travel zone Name, Description, and Address.
6. Indicate the Maximum Travel Radius.
7. You can then click on View Travel Zone to see a visual representation of the radius on a map.  
   

How to add a travel zone (drawn)

1. Log in to your Provider account and navigate to your Profile.
2. Under Travel Zone Type, ensure Drawn Zone is selected.
3. Press Save.
4. On the Left-Navbar, go to My Locations and click Add.
5. Input a travel zone Name, Description, and Address.
6. Click on Draw Travel Zones.
7. To draw an area, click once on the map to begin your shape, then move your mouse and click to draw your first boundary.
8. Continue to move and click to outline the remaining boundaries of the area.
9. Repeat steps 7 and 8 to add another travel zone.
   

You can always start over by clicking Remove Last Zone.

How to edit locations

1. Go to My Locations on the LeftNav bar
2. Find the Travel Zone you want to update and click the Edit icon.
3. Update the Travel Zone Name, Description, Address, or Travel Zone size/shape.
4. If you’d like to change the Travel Zone Type, you must do so in your Profile.