Help Center

After you’ve logged in to your provider account and completed your profile, you should add travel zones.

On the provider mobile app

Adding circular travel zones

1. To add a circular travel zone, first navigate to your Profile and ensure the Draw Travel Zone switch is OFF and press Save.
2. Go to the bottom navigation bar and click Travel Zones.
3. Click the Plus icon at the top right.
4. Fill in the Location Name and Description.  
5. Click the Edit button to add an address. A travel radius will be created around this address.
6. Indicate your desired Maximum Travel Radius.
7. Indicate if that radius is in km or mi.
8. Click View Travel Zone to see your zone. Use this to help you make any adjustments to your travel zone.
9. Press Save.
10. You can repeat steps 10-17 for as many travel zones as you’d like
    

Adding drawn travel zones

1. To draw a travel zone, first navigate to your Profile and turn the Draw Travel Zone switch On and press Save.
2. Go to Travel Zones (bottonNav-bar) and click the Plus icon.
3. Add a Location Name and Description.
4. Click Edit to input an address within the region you intend to service and press Save.
5. Click the Draw Travel Zones button.
6. Tap points on the map to form a region you want to travel in. You can zoom in and out to see exactly where your travel lies.
7. Once you’re happy with the region you’ve drawn, click Add Region.
8. You can tap again to add more travel zones.
9. Make sure you press Save before you exit the map.
10. Press Save again to add the location.  
    

On the Desktop Site

‍How to create a circular travel zone

1. Log in to your Provider account and navigate to your Profile.
2. Under Travel Zone Type, ensure Circular Zone is selected.
3. Press Save.
4. On the Left-Navbar, go to My Locations and click Add.
5. Input a travel zone Name, Description, and Address.
6. Indicate the Maximum Travel Radius.
7. You can then click on View Travel Zone to see a visual representation of the radius on a map.  
   

How to create a drawn travel zone

1. Log in to your Provider account and navigate to your Profile.
2. Under Travel Zone Type, ensure Drawn Zone is selected.
3. Press Save.
4. On the Left-Navbar, go to My Locations and click Add.
5. Input a travel zone Name, Description, and Address.
6. Click on Draw Travel Zones.
7. To draw an area, click once on the map to begin your shape, then move your mouse and click to draw your first boundary.
8. Continue to move and click to outline the remaining boundaries of the area.
9. Repeat steps 7 and 8 to add another travel zone.
   

You can always start over by clicking Remove Last Zone.

Your next steps would be to set your schedule and add blocked times for breaks or holidays.

NOTE: Company Admins can also set up travel zones for Providers