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ProductSmart scheduling

The right time for every booking.

Smart scheduling offers only the times that fit your day, with the right person for the job. Fewer gaps, less back-and-forth, lower running costs.

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Fewer gaps. More bookings. A calmer desk.

What service businesses see with MarketBox scheduling, on average.

  • 45%fewer schedule gaps and less travel time
  • 160%average increase in online bookings
  • 98%of dispatchers say they get more done

How it works

Only offer times that fit.

Smart Clusters, the engine behind smart scheduling, reads every booking already on the calendar. It suggests the times that sit right next to them, for your clients online and for your team at the desk.

  • No awkward gaps. Bookings land next to each other, not an hour apart.
  • The right person. Skills, locations and hours decide who is offered.
  • Short trips, if you travel. Home visits are grouped by area and traffic patterns.
How Smart Clusters works

Sample data.

Four ways to use it

Use it the way your business already runs.

Run everything in MarketBox, or keep your own system and let our scheduling work behind it.

01

Run everything in one place

MarketBox becomes your main system for scheduling and bookings, with every essential feature close at hand.

Best for: small and medium businesses

All-in-one platform
02

Keep your system, get better bookings

Stay on your primary system. MarketBox optimizes the bookings and sends them back into it.

Best for: mid-market and enterprise companies, vertical SaaS

Integrations
03

Put our scheduling inside your product

Our APIs power your own screens in the background. Your clients only ever see your brand.

Best for: enterprise companies, vertical SaaS

API products
04

Offer the tools under your name

Configurable online booking, dispatcher tools and more, white labelled as your own.

Best for: enterprise companies, vertical SaaS

White label

Where AI helps

Ask for the schedule you want, in plain words.

Smart scheduling picks the times. AI lets you, your team and your clients ask for them the way they would ask a person.

  • Box, your AI co-worker“Fill Friday’s gaps.” Box finds the fit and does it with your OK.Meet Box
  • AI scheduling assistantClients chat, and get booked into a time that fits.See AI booking
  • Dispatcher co-pilotRanks the best provider for each job while the client waits.Dispatcher tools
  • Build for AIConnect your own agents to availability and bookings.Build for AI
MarketBox Smart Clusters screen listing which providers are available for a booking, with suggested times for each

At the front desk

Your team gets the same smart times.

When a client calls, search every eligible provider and see who can take it, with suggested times already sorted. Book in seconds, without breaking anyone’s day.

Dispatcher toolsProvider scheduling

Good all round

Better days for everyone your business touches.

  • Your businessMore sales and better margins from the same team.
  • Your providersFuller, saner days. Happier people who stay longer.
  • Your clientsFaster answers and a time that suits them.
  • The planetLess driving between visits means lower emissions.
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Integrations

Keep the tools you already use.

Don’t see your system? We build custom integrations. Ask about integrations

  • SalesforceFollow every client interaction and improve the experience.
  • SAPStreamline processes, manage data and get insights you can act on.
  • OracleAdvanced analytics and smoother operations.
  • StripeSecure online payments and saved cards for faster checkout.
  • TD Merchant ServicesSimple, secure payment processing.
  • HubSpotClient data in HubSpot, fewer abandoned carts, sales tracked.
  • ServiceNowAutomate IT tasks and customer service workflows.
  • Microsoft Dynamics 365Real-time client data for better decisions.
  • ZapierConnect to thousands of other apps.
  • Google CalendarTwo-way sync, so nobody is double-booked.
See all integrations

In their own words.

More reviews from owners on Capterra, GetApp and G2.

“From set-up to capturing and reporting booking data, a seamless experience. Not only is it great value, but our online self bookings have increased by at least 2x.”
Courtney E., HR Manager, International Mobile Swim School
“I like how customizable the software is so we can turn on the features that apply to our services (and turn off the ones that don’t). The booking flow is so simple and quick, and learning how to maneuver the admin dashboard is stress-free.”
Julie D., President and CEO, education management company
“Last year, we used a software that was difficult for clients to understand and schedule on, and also difficult to manage/fix errors on the back end. MarketBox has fixed so many issues and I love that it works for mobile businesses like ours.”
Emily L., Director of Operations, mobile swim school
“This is a very simple software to use and gives me the vast majority of what I need to conduct business smoothly. Customer service has been on point, all of my questions have been answered in a timely manner. I felt seen and heard.”
Kyra S., Founder, entertainment company

Related features

Even easier together.

See the whole platform
Smart ClustersOpen times that sit next to existing bookings.ExploreOnline bookingClients book and pay at any hour.ExplorePaymentsPaid at booking. Refunds follow your rules.ExploreProvider schedulingHours, places and time off for each person.ExploreDispatcher toolsBook a caller in seconds, not minutes.ExploreRoute optimizationA route for every provider, every day.Explore

Fill your calendar with the right bookings.

  1. Add your services and your team
  2. Set everyone’s hours and locations
  3. Let smart scheduling offer the best times
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