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Logging in as a Provider (Mobile App)

How to log in to the provider mobile app

After a MarketBox Admin or company admin has added you to the system, you should receive a welcome email informing you that a provider login has been created.

1. You should download the MarketBox Provider Mobile App to your mobile device:

There is an Android version available in the Google Play Store:

https://play.google.com/store/apps/details?id=com.marketbox.provider.mobileapp

Or an iOS version available in the Apple App Store:

https://apps.apple.com/us/app/id1526782221

2. Once the app is installed, please login using your email address and the temporary password provided.

  • Ensure that the temporary password is entered correctly (no spaces, added punctuation, or misspelling).

3. Reset your password using the temporary password in the email.

  • Your temporary password expires in 7 days so be sure to change it before then.

4. You will then be able to access the following:

  • My Profile screen to set up your Provider Profile, including your Services, Skills, Bio, Photo, and Locations/Travel Zones.
  • My Bookings screen to view your confirmed bookings.
  • My Booking Requests screen to accept/decline booking requests.
  • My Availability screen to add one or more schedules.
  • My Blocked Times screen to manage your blocked time (i.e. unavailable time).

If you cannot access an Android or iOS device, you can still complete the same steps by visiting https://pro.gomarketbox.com to login with your temporary password.

To learn how to configure your provider info in the mobile app, click here.